Housing Triage Officer

Housing Triage Officer - Braintree

Contract

£30.00 per hour Umbrella

Hybrid – 3 days onsite, 2 days work from home

DRIVING LICENCE AND ACCESS TO OWN VEHICLE IS ESSENTIAL

Full time

Duties and responsibilties

To be part of the busy Housing Team within Braintree District Council, providing a proactive service, giving advice and assistance to anyone with housing related problems in accordance with current legislation and code of guidance.

• To be the first point of contact for all new enquiries into the service and to conduct an initial assessment of the approaching household
• To ascertain a household’s risk of homelessness at first point of contact 
• To provide advice and early intervention assistance to those at risk of homelessness but not within 56 days 
• To undertake case work as necessary to complete triage assessment of cases 
• To co-ordinate and provide responses to all general housing queries including emails and phone calls 

The Experience You Will Bring:

• Recent relevant experience of working in a similar role
• Must have good interpersonal skills and be non- judgmental
• The ability to apply investigative skills
• Hold full driving licence and have use of a car

To find out more information please contact Abbie at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.