Housing Supply assistant - redbridge

Job Summary Role Title: Housing Supply Administrative Assistant Hours: 36 per week (Mon-Fri) Location: Lynton House Reports to: Housing Supply Team Leader ? Role Purpose To support the Housing Supply Team with administrative functions related to: Housing register assessments under the Housing Act 1996 Allocations of council/registered provider homes and temporary accommodation PRSO placements (Private Rented Sector Offers) Storage/removals coordination for homeless households Key Responsibilities: 1. Strategy and Planning Maintain records and systems for housing allocations Prepare responses to data or subject access requests Allocate housing register assessments and upload documents 2. Operations and Support Support void (vacant property) listings and allocations Issue offer and nomination letters Process temporary accommodation allocations Coordinate removals/storage requests for homeless applicants 3. System Management Ensure electronic records are accurate and up to date Track, monitor, and report on housing allocations and assessments Maintain internal audit trails and assist with FOIs, complaints, etc. 4. Communication Act as a professional point of contact for customers and external agencies Collaborate effectively with internal teams, RPs, and stakeholders 5. Performance and Standards Ensure targets and KPIs are met (e.g. void turnaround times) Generate and manage statistical data and reports ? Working ..... full job details .....