Housing Resolutions Officer (Housing Options)

Positive Employment is currently recruiting for a Housing Resolutions Officer for our client a local government organisation based in Brent, London.The successful candidate will provide housing options advice to households in temporary accommodation and promote effective move-on to other settled housing, including private rented sector, intermediate and social housing. The post-holder will also undertake suitability of accommodation reviews, fear of violence investigations and related enforcement activity; work with accommodation providers and other services to resolve complaints and tenancy support issues; and support the implementation of a programme of tenancy audits.This role is a temporary contract for 6 months with the possibility to extend. This role is hybrid working.Duties and Responsibilities but not limited to:Visit households in temporary accommodation to provide them with advice and guidance on the full range of housing options available to them and manage their expectations, taking into account their needs and aspirations, their priority on the Housing Register and ability to sustain other options, including intermediate housing options and private rented accommodation.Work with the Social Housing Assessment and Lettings team to monitor biding activity across households in temporary accommodation and offer support to those households who require assistance, in order to help them make informed choices about their future housing.Signpost/refer households in ..... full job details .....