Housing Options Officer

We are currently recruiting for two experienced Housing Options Officers to support a busy Housing Options service with increasing homelessness demand. These are contract opportunities offering hybrid working, with approximately one day per week in the office, subject to service requirements. We are looking for fully competent Housing Options Officers who can manage homelessness cases from initial assessment through to final decision, with minimal supervision.The Role Manage a caseload of approximately 35+ homelessness applications, progressing cases from initial triage through to final decisions. Conduct detailed homelessness assessments, investigations and client interviews in accordance with relevant legislation. Apply the Housing Reduction Act 2017 and Part VII of the Housing Act 1996 across prevention, relief and main housing duty cases. Assess the five statutory homelessness tests and make legally robust decisions based on individual circumstances. Prepare and issue Section 184 decision letters, ensuring decisions are supported by relevant legislation and case law. Develop and manage Personalised Housing Plans, identifying appropriate prevention and relief actions. Assess temporary accommodation requirements and make recommendations in line with statutory duties. Liaise with GPs, mental health services, probation teams and other agencies to obtain information and progress complex cases. Participate in telephone duty rotas, responding to homelessness enquiries ..... full job details .....