Housing Officer

Housing Partner Vacancy We are currently working with a large London based Housing association that are looking to recruit two housing partners on a temporary basis. The postholder will directly deliver a range of tenancy management and neighbourhood services, collaborating with key colleagues from across the organisation as well as developing relationships with other local service providers. You will aim to sustain tenancies and ensure neighbourhoods are clean, safe and a place where our customers want to live and thrive. Rate: £28.22 per hour (Umbrella) Length of Contract: 1 month with the potential for extension Hours: 37 per week Location: W9 and Southwark Patch - circa 600 properties Key responsibilities: Manage tenancies proactively, providing a visible, face-to-face service and building positive relationships with new and existing customers across your patch Support customers throughout their tenancy journey, including property viewings, new tenancy visits, tenancy audits, end-of-tenancy visits, property inspections, mutual exchanges and transfers Manage complex enquiries and customer issues, providing clear information and working collaboratively with colleagues to support effective complaint resolution Manage tenancy-related applications, including succession and assignment, ensuring decisions and actions comply with relevant legislation, organisational policies and tenancy agreements Support the Housing Project Lead with the successful letting of new-build ..... full job details .....