Housing Officer

Role: Housing Officer
Location: Harrow Civic Hub, Forward Drive, HA3 8NT
Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow)
Contract: Temporary - 3 months initially, with possible extension
Hours: 36 hours/week, Monday to Friday
Work Style: Hybrid working, including travel across the Borough
Hourly Rate: £21.23 (PAYE)

Pertemps is recruiting a detail-driven Housing Officer to join Harrow Council's Housing team. This temporary role offers £27.70/hr (Umbrella PAYE), plus access to training, career development, and 21 days annual leave (excluding bank holidays).

The Housing Officer will deliver high-quality housing management services to tenants and leaseholders, ensuring council-owned properties and assets are maintained to a strong standard across multiple service areas.

Please note for this role, you need to have a car, driving license and business insurance.

Key Duties:

• Respond to enquiries professionally and within corporate timeframes
• Provide excellent customer service across tenancy and leasehold matters
• Maintain accurate records and systems, including rent collection
• Collaborate with internal teams and external partners to resolve housing issues
• Support Council initiatives in training, governance, and health & safety
• Contribute to service improvement and value-for-money delivery

Candidate Profile:

• Strong grasp of housing legislation, welfare benefits, and tenancy management
• Experience in housing services and diverse, fast-paced environments
• Knowledge of basic repairs, enforcement codes, and equality issues
• Skilled in partnership working and cross-service collaboration

About us:
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.

London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn