Housing Officer

Market 36 Recruitment are currently recruiting for a Housing Officer on behalf of a client based in Harlow, on a temporary 6-month contract.

The successful candidate will be responsible for carrying out tenancy audits, engaging with residents, and ensuring properties and tenancies are managed effectively. This is a full-time, on-site role based in Harlow, working 5 days per week.

Roles & Responsibilities

• Carry out tenancy audits of council properties, meeting tenants and verifying household information
• Identify support or safeguarding needs and take appropriate action
• Inspect properties for repairs, condition issues, or potential tenancy breaches
• Respond to tenancy and estate management enquiries, including anti-social behaviour and neighbour disputes
• Work with partner agencies and internal teams to resolve issues and support tenancy sustainment
• Manage tenancy changes, including letting and ending tenancies, successions, and assignments
• Conduct introductory tenancy reviews and ensure tenancy agreements are upheld
• Maintain accurate and up-to-date case notes, records, and documentation
• Attend court hearings, case conferences, and meetings as required
• Ensure estates are well managed, safe, and welcoming for residents

Experience, education & qualifications

• Full UK Driving Licence with access to a vehicle
• Knowledge of tenancy management processes and relevant legislation
• Experience in estate management or housing services
• Ability to work independently and manage own caseload effectively
• Excellent customer service and communication skills
• Organised, detail-oriented, and able to handle sensitive situations professionally

Hours: Full-time, Monday to Friday (on-site in Harlow)
Contract: Temporary, 6 months
Salary: -23.39 per hour

Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.