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Permanent

Housing Officer

Oxford
money-bag £19.70/hour
Posted Yesterday

IMH Recruitment is seeking an experienced-Housing Options Officer-to join a dynamic team in Oxford, OX1. You will provide advice, support, and practical solutions to customers in housing need, including managing homelessness and prevention cases.

Duties:

  • Manage a personal caseload of homelessness and prevention cases.
  • Assess applications and determine statutory duties under relevant housing legislation.
  • Work proactively to prevent homelessness through advice, advocacy, and referrals.
  • Liaise with internal teams, partner agencies, and clients to ensure early intervention.
  • Conduct outreach visits, attend multi-agency meetings, and provide out-of-hours support as needed.
  • Maintain accurate case records, reports, and use IT systems effectively.
  • Support and train staff within partner agencies on homelessness prevention.

Requirements:

  • Experience in housing or a customer-focused frontline role.
  • Strong knowledge of homelessness and housing legislation.
  • Ability to manage complex cases, make independent decisions, and remain calm under pressure.
  • Competent in IT systems, including Outlook, Word, Excel, and housing management software.
  • GCSEs in English and Maths (Grade C or above) or equivalent.
  • Housing-related qualification desirable.
  • A clean, Standard DBS is required for the role.

Hours & Pay:

  • Monday - Friday: (Working hours to be confirmed at interview stage)
  • -19.70 Per Hour
  • Weekly pay!

Interested? Send your up-to-date CV today! For more information, call-(phone number removed)!

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