Housing Officer

Role: Housing Officer Location: Brighton, East Sussex Hours: Full-time Pay: 28,000 per annumAn excellent opportunity has arisen for a Housing Officer to join one of our longstanding clients, an established organisation providing housing and tenancy support, based in Brighton.This is a varied position responsible for managing a designated group of tenants, ensuring Housing Benefit claims are processed efficiently, monitoring rent accounts and helping to prevent arrears. You will provide proactive tenancy support, resolve benefit-related issues and work closely with internal teams and external agencies to achieve positive outcomes for residents.Benefits 28,000 per annumVaried and rewarding tenant-focused roleOpportunity to make a positive difference to residents and help sustain tenanciesCollaborative working environmentOn-the-job development across housing, benefits and tenancy management The Requirements Strong administrative and organisational skillsExcellent verbal and written communication skills, particularly over the telephoneKnowledge of Housing Benefit processes and tenancy sustainmentExperience using Rubixx or a similar housing management systemConfident handling sensitive situations with empathy, discretion and professionalismAbility to work independently, manage your own workload and use initiativeStrong team-working skills with the ability to collaborate towards service objectivesProficient with Microsoft Office and digital systemsUnderstanding of housing ..... full job details .....