Housing Officer

Housing Officer £38,746.40 (plus car allowance of £2,750) per year Hybrid - Peterborough Permanent, Full Time At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you ll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live. If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you. Salary: £38,746.40 (plus car allowance of £2,750) per year Contract: Permanent, full time Your week: 36.25 hours Monday to Friday 9am to 5.15pm Location: Hybrid with a weekly presence in our Peterborough office. This role requires travel in and around the Peterborough area. Snapshot of your role Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation. Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases. Minimise voids and support efficient re-letting of properties while maintaining high standards. Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies. Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance. Build strong relationships with local authorities, police, and community partners to address local issues and improve ..... full job details .....