Housing Officer - Peterborough

Join Our Team as a Housing Officer!Are you passionate about making a difference in your community? Do you have a knack for communication and problem-solving? If so, we have an exciting opportunity for you! Our client is seeking a dedicated and enthusiastic Housing Officer to join their team, covering the vibrant Peterborough area, including Kings Lynn, Spalding, and Huntingdon.Hours: Monday - Friday 08:00-16:00. On call evenings and weekends requirementKey Responsibilities:As a Housing Officer, you will play a vital role in ensuring the delivery of essential services to our Service Users. Your responsibilities will include:Support Services: Deliver core support services as outlined in the AASC contract to assist Service Users effectively.Inspections: Conduct monthly property inspections to maintain high standards and compliance with contractual requirements.Welfare Support: Provide guidance and signposting for Service Users, ensuring they understand the available services.Incident Management: Respond to issues, requests, and complaints raised through AIRE Services and manage incidents efficiently.Reporting: Maintain accurate records and timely reporting on visits, inspections, repairs, and incidents.Essential Skills and Experience:To thrive in this role, you should have:Strong experience in a service environment with excellent communication skills.Knowledge or experience in property management.Exceptional interpersonal skills to engage with Service Users positively.IT ..... full job details .....