Housing Officer

We are currently recruiting for a Housing Officer to join a busy and supportive housing team. This is a fantastic opportunity for someone with a passion for delivering high-quality housing management services and making a real difference in local communities. You will be responsible for managing a patch of properties, ensuring tenancies are sustained, and delivering excellent customer service to residents.Key ResponsibilitiesManage a portfolio of residential properties within a defined patchAct as the main point of contact for tenants, providing advice and supportHandle tenancy management issues including sign-ups, renewals, and terminationsManage rent arrears and support income recoveryInvestigate and resolve anti-social behaviour (ASB) casesConduct property visits and estate inspectionsWork closely with internal teams and external agenciesEnsure compliance with housing policies and relevant legislationAbout YouPrevious experience in a Housing Officer or similar roleStrong knowledge of tenancy management, ASB, and rent arrearsExcellent communication and interpersonal skillsAbility to manage a varied workload and prioritise effectivelyExperience working with housing management systemsFull UK driving licence (desirable depending on role)If you have the relevant skills then please apply ..... full job details .....