Hospitality Assistant

Overview

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Hospitality Assistant

role at

BaxterStoreyLocation: LondonHours: 40 hours per week, Monday to FridayPay: £13.94 per hour plus paid overtime

ResponsibilitiesService – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed

Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner

Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment

Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location

Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

QualificationsHave a contagious passion for food and/or customer service

You draw satisfaction from working within a collaborative and inclusive team environment

Ability to adapt to challenges and opportunities with a solution-oriented perspective

Previous experience in a similar role, especially in the food service industry, is often a plus

Some knowledge of food safety and sanitation practices

Works according to the BaxterStorey core values

Benefits28 Days holiday including bank holidays

Plus your birthday off

3 volunteering days

3 days grandparent leave

24 weeks'' enhanced maternity leave

Secondary carer leave

Wedding/commitment day leave

Free meals on shift

Bespoke training and development opportunities

Apprenticeships opportunities for all experience levels

Pension and life insurance

Discounts available on our Perkbox app; high street shops, holidays and cinema

Wellbeing hub

Access to employee assistance programme

Cycle to work scheme

Company Description

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey ValuesALWAYS VISIONARY – We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

Wholeheartedly Positive – We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE – We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS – We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best. And to support our commitment to this we have set ourselves an EDandI (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Job DetailsSeniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Food and Beverage Services

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