Hire Desk Controller

Hire Desk Controller

Location: Kilsyth
Hours: Monday to Friday, 7:30 AM – 4:30 PM
Salary: £28,000 – £30,000 per annum
Contract: Temp-to-Perm (TTP)

Are you an organised and customer-focused professional with experience in plant or tool hire£ We’re looking for a Hire Desk Controller to join a busy depot in Kilsyth, providing first-class service and support to clients and internal teams.

Key Responsibilities:

- Handle inbound hire enquiries via phone and email
- Process hire orders and maintain accurate system records
- Liaise with the yard, drivers, and workshop teams to ensure efficient dispatch and returns
- Manage hire schedules and availability
- Provide excellent customer service and resolve queries promptly

Requirements:

- Previous experience in a hire desk or plant/tool hire environment
- Strong IT and communication skills
- Ability to multitask and work in a fast-paced environment
- Team player with a proactive approach
- Knowledge of hire management systems is an advantage

What’s on Offer:

- Competitive salary: £28,000 – £30,000
- Opportunity to move into a permanent role
- Supportive and collaborative team environment
- Ongoing training and career development

Interested£ Apply now to join a growing team in a well-established business!