HGV Sales Executive

HGV Sales Executive
About Us
A leading business within the commercial vehicle sector, are seeking an enthusiastic and driven HGV Sales Executive to join their team in Stoke-on-Trent, priding themselves on delivering exceptional customer service, operational efficiency, and industry expertise.
This is an excellent opportunity for an experienced sales professional with a strong background in commercial vehicles who is looking to build a long-term career in exports, logistics, and vehicle sales. In return, we offer comprehensive training, ongoing support, and genuine opportunities for career development.
The Role
As an HGV Sales Executive, you will play a key role in managing customer relationships and supporting the sales process from initial enquiry through to after-sales care. You will be the face of the business, providing a professional and responsive service to customers both on-site and remotely.
Why Join them?
Join a growing business where your knowledge, initiative, and sales ability will be recognised and rewarded. We offer a supportive environment, ongoing development opportunities, and the chance to build a successful long-term career within the commercial vehicle industry.
Key Responsibilities

• Demonstrate and showcase commercial vehicles to prospective customers.
• Welcome and assist customers visiting the site.
• Communicate effectively with customers via telephone, email, WhatsApp, and face-to-face meetings.
• Follow up sales enquiries to maximise conversion opportunities.
• Provide exceptional after-sales support to maintain customer satisfaction.
• Coordinate with the in-house valeting team to ensure vehicles are prepared and presented to a high standard.
• Create tailored WhatsApp video presentations to meet individual customer requirements.
• Support the sales team with general enquiries and day-to-day sales activities.

About You
We are looking for a motivated, adaptable, and customer-focused individual who thrives in a fast-paced environment. The successful candidate will be hands-on, highly organised, and able to manage multiple priorities effectively.
Essential Requirements

• Previous sales experience, ideally within HGV.
• Valid HGV driving licence.
• Strong knowledge and experience of HGV/commercial vehicles.
• Ability to work efficiently in a busy environment and manage multiple tasks simultaneously.
• Confidence in handling a high volume of customer enquiries, including 100+ WhatsApp enquiries per day.
• Proactive and hands-on approach to work.
• Excellent communication and customer service skills.

Desirable

• Basic mechanical knowledge of commercial vehicles.

Working Environment
This is primarily an office-based role; however, it will also involve working across a 15-acre vehicle yard, including vehicle access, inspections, and demonstrations.
Hours

• Monday to Friday: 8:00am to 5:30pm
• Weekend rota required for responding to customer enquiries

Salary & Benefits

• Basic salary: £30,000 per annum
• Uncapped commission structure with realistic earnings up to £60,000+
• Company pension
• On-site parking

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