Helpdesk Administrator

Overview

Join to apply for the

Helpdesk Administrator

role at

Vrieservice .We\''re recruiting on behalf of a valued client in

Glasgow

for a

Helpdesk Administrator

role - a dynamic position that combines customer service and administrative support.Responsibilities

Be the first point of contact for all visitors, contractors, and stakeholdersManage visitor enquiries, escalating complex cases where necessary.Issue paperwork such as roof access permits, swipe cards, and keys to authorised personnel.Ensure all contractors are signed in/out and have completed the appropriate site induction.Liaise between customers and maintenance teams to schedule access for works.What We\''re Looking For

Strong communication skills and a positive, professional attitude.Ability to manage multiple tasks in a fast-paced environment.High attention to detail.Previous experience in a reception, helpdesk, or facilities admin role is preferred.Key Skills Required

MS OfficeCAFM system (Desirable)Proficient in record keepingIf you are interested in the role apply ..... full job details .....