Helpdesk Administrator

Our client in St Albans is looking for a Administrator to support their HelpDesk team. This is a busy position so apply if you think that you enjoy this type of environment.

You will have a background within administration and possess strong Microsoft Word and Excel skills and be adaptable to learn new systems, particularly their CRM system for scheduling engineers.

Your day to day duties include

Cross referencing the shared mailbox with their system to ensure all faults have been raised

* Keeping the shared mailbox tidy by filing emails in the relevant folder one logged

* Responding to the client

* Assist with issuing small quoted works

* Assist with reassignment of work to operatives

* Sign off of work

* Ad hoc administration

Hours are Monday to Friday 8.30am to 5.40pm Monday to Friday

Nice break out area and kitchen available for use

Pay is up to -28000, parking available and excellent team spirit!

Apply now!