Helpdesk Administrator

Overview

Helpdesk Administrator - Hybrid - Milton KeynesWe are currently seeking a Helpdesk Administrator to work with our exciting financial security client located in Milton Keynes, UK.Responsibilities

Coordinating and provide full customer admin support within the Care Centre.Planning engineers'' routes and provide job completion information to customers.Provide initial telephone or email contact for all customer enquiries and logging all job details into IT system.Plan engineers'' routes according to SLA requirements.Support engineer and parts dispatch teams.Job completion confirmation and provision of information to customers.Qualifications

3 years'' professional experienceCompetent with Outlook, Word and ExcelExcellent Time Management and good communication skillsUK and NOI geographical knowledgePlease apply for more ..... full job details .....