Heating and Hot Water Operations Manager

Heating and Hot Water Operations Manager We are seeking an experienced operational leader to drive safe, compliant heating and hot water services across a large and diverse housing portfolio. Position: Heating and Hot Water Operations Manager Salary: £48,691 to £53,725 per annum plus £1,300 Essential Car User Allowance Location: London, Stratford with hybrid working Hours: 35 hours per week, Monday to Friday with on call requirements Contract: Permanent Closing Date: 11th May 2026 at 11pm Interview Date: 18th May 2026, face to face About the role This is a high impact leadership position within a growing Heating and Hot Water function, playing a key role in shaping service delivery across a large housing portfolio. You will lead the operational delivery of heating, hot water and ventilation services, ensuring high standards of safety, compliance and performance. The role sits at the centre of a transition towards a more integrated, system led approach, moving beyond traditional gas focused models. Key responsibilities include: Leading the delivery of heating, hot water and ventilation services across the portfolio Managing contractor performance to ensure compliance with contractual and safety standards Chairing operational and performance meetings, holding contractors accountable Overseeing complex cases including complaints, MP enquiries and Housing Ombudsman investigations Managing escalation and resolution of operational and safety issues Ensuring accurate compliance ..... full job details .....