Head Of Service Responsive Repairs

This is a 6-month ongoing contract with a day rate up to £850pd with working from home offered at a later stage This is a visible leadership role with real responsibility. The successful candidate will own day-to-day repairs performance, contractor delivery, customer experience and standards for re-lets while shaping longer-term service improvement.Responsibilities:Deliver all aspects of a responsive housing repairs service including the improvement of empty homes. Includes surveying, works diagnostics, scheduling, contractor management and customer care.Lead service area and work as part of Housing Service Management team.To provide confident leadership and clear management across wide-ranging services to ensure the effective strategic development and operational delivery of those services.Ensure the provision of warm, safe and secure homes that meet defined standards.Deliver a high-quality housing repair service to citizens and customers.Deliver homes for re-letting to defined standards and timescales.Requirements:Significant knowledge and experience of developing strategy, service delivery, leadership and management of multi-disciplinary teams and projects, multi-budget management, change management and performance improvement.Thorough knowledge and understanding of procurement and contract negotiation in designing services and developing strategies. Ability to drive value for money and quality services from contracts.Experience of managing and developing services to ..... full job details .....