Head of Quality

HEAD OF QUALITY £70,000–£80,000 DOE BONUS ONSITE 5 DAYS A WEEK 

We’re currently recruiting for an exciting opportunity for an experienced Head of Quality to take full ownership of the Quality function and Quality Management System within a growing, highly regulated manufacturing environment.

This is a hands-on leadership position, managing a team of approximately 10 Quality professionals, including Senior Quality Engineers, Quality Engineers and Quality Inspectors.

The successful candidate will play a key role in maintaining the highest standards of quality and compliance, while driving a culture of continuous improvement, operational excellence and customer satisfaction.

Key Responsibilities for the appointed Head of Quality;

• Take overall ownership of the Quality Management System (QMS) and associated documentation.
• Lead, develop and manage a Quality team of approximately 10 professionals.
• Ensure products and components meet design, customer, regulatory and quality requirements.
• Maintain compliance with third-party approvals, customer standards and regulatory bodies.
• Lead root cause analysis, CAPA, corrective and preventive actions across product and process issues.
• Plan and oversee internal, external and customer audits.
• Lead and manage PPAP, FAIR and APQP activities.
• Monitor and report Quality KPIs, metrics and compliance performance.
• Manage customer complaints, returns and non-conformances through to effective resolution.
• Drive continuous improvement and best practice across the organisation.
• Develop team capability through coaching, training and structured development.
• Work closely with Engineering, Manufacturing and Operations to ensure Quality supports wider business objectives.

The selected Head of Quality will meet the following criteria for the position;

• Proven experience leading and developing Quality teams within aerospace, defence or another highly regulated manufacturing environment.
• Strong experience implementing and maintaining ISO 9001; AS9100 experience highly desirable.
• Working knowledge of NADCAP and CAA requirements would be highly advantageous.
• Strong understanding of Quality Engineering and Quality Management Systems.
• Hands-on experience with FAIRs, PPAP, APQP and 8D problem solving.
• Strong understanding of CAPA, root cause analysis, auditing and continuous improvement.
• Excellent analytical, organisational and decision-making skills.
• A proactive, hands-on leadership style with the ability to influence across the business.
• Strong communication and stakeholder management skills.

This position may also be referred to as: Head of Quality , Quality Director , Quality Manager,  Senior Quality Manager, Quality Assurance Manager ,Quality Systems Manager , Quality & Compliance Manager ,Quality Engineering Manager