Head of Operations

Head of Operations Stone Permanent £60,000 + Car Allowance + Bonus Safer Hand Solutions are partnered with a forward-thinking and dynamic organisation that is seeking an ambitious and hands-on Head of Operations to join their senior leadership team. This is an exciting opportunity for a driven operational leader who thrives on motivating teams, driving performance, and delivering exceptional customer outcomes. We''re looking for a real go-getter; someone who isn''t afraid to roll their sleeves up, lead from the front, and inspire managers and teams to achieve their full potential. The Role Reporting into the HR Director, you will take responsibility for the day-to-day operational delivery of services across multiple teams, ensuring high standards of quality, productivity, customer service, and performance are consistently achieved. You will play a key role in translating business strategy into actionable plans, driving continuous improvement, and ensuring operational excellence remains at the heart of everything the business delivers. Key Responsibilities Lead and develop a team of operational managers. Drive performance, productivity, and service standards across operational functions. Oversee resource planning, workload management, and operational delivery. Analyse KPIs and performance data to identify opportunities for improvement. Implement sustainable solutions to operational challenges. Lead change initiatives and support the successful adoption of new processes and ..... full job details .....