Permanent

Head of ICT and Digital Services

Network IT

West Midlands, B9 5QA

£120000 - £140000 per annum

Posted: 13 June 2026 (2 weeks ago)

Closing date: 13 July 2026

Ref: 272106783

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About the Role

The Head of ICT and Digital Services will lead a major transformation programme within a large organisation based in the West Midlands. This permanent role, with a salary of £120,000 to £140,000 per annum, requires strategic direction across all technology, data, and digital functions. Key responsibilities include designing and executing a step-change in digital capability, overseeing the operating model, and improving ICT service delivery. The post holder must orchestrate complex organisational change, aligning technology, people, and governance processes. Strong leadership and programme management skills are essential for this position, which demands a clear focus on delivering defined outcomes and timelines.

Head of ICT and Digital Services - Fixed Term
An exceptional opportunity has arisen for an experienced and strategically minded Head of ICT and Digital to lead the delivery of an enterprise-wide digital, data and technology transformation programme within a large, complex organisation.
This is a fixed-term appointment to April 2028, with a clearly defined outcome: to design, mobilise and deliver a step-change in digital capability, operating model, and ICT service performance.
Key Responsibilities
- Provide strategic leadership for all ICT, digital and data services
- Lead the development and execution of a defined transformation programme, delivering against agreed outcomes, timelines and benefits
- Orchestrate complex organisational change, aligning technology, people, processes and governance
- Ensure cyber resilience, robust data governance and secure service delivery
- Oversee ICT operations, architecture, applications, infrastructure and service delivery
- Manage significant revenue budgets and capital investment aligned to transformation objectives
- Build effective relationships across senior leadership, partners and delivery stakeholders
Candidate Profile
- Significant senior leadership experience within ICT in large, complex organisations
- Demonstrable experience across both public and private sector environments
- Proven track record of leading and directing major organisational transformation programmes, including:
- Mergers and acquisitions
- Multi-site / multi-organisation outsourcing or insourcing
- Proven capability in orchestrating complex, enterprise-wide change programmes
- Strong commercial, financial and strategic capability
- Experience leading geographically dispersed, multi-disciplinary teams
- Outstanding communication, influencing and stakeholder management skills, with credibility at executive and board level
- Relevant professional accreditation (e.g. Chartered IT Professional or equivalent), or commitment to achieve
Benefits
- £120,000 - £140,000 + Senior Benefits Package