Head of Commercial Operations

A highly successful manufacturing business based in Doncaster is seeking an ambitious, commercially focused Head of Commercial Operations to lead and develop a team during an exciting phase of growth.
This is a key leadership position for someone who can bring vision, energy and accountability while inspiring confidence both internally and externally. The successful candidate will be responsible for creating and executing a clear development strategy, developing an existing team, strengthening customer relationships and driving sustainable revenue growth.

The business is looking for a leader who genuinely understands the value of researching their market, understanding customer challenges and becoming a trusted partner to clients. Someone who can confidently represent the organisation, instil confidence in customers and create a high-performance culture.

Key Responsibilities

• Develop and implement a clear strategy aligned to long-term business objectives.
• Lead, mentor and develop the team, building capability, accountability and performance.
• Assess the current structure and performance of the team, identifying opportunities for improvement and future development.
• Drive a culture focused on growth, customer engagement and achieving results.
• Support and coach the team to consistently achieve and exceed targets.
• Build strong relationships with existing customers while identifying new commercial opportunities.
• Lead strategic account development initiatives and strengthen customer retention.
• Take ownership of forecasting, pipeline management and performance reporting.
• Work closely with senior leadership to shape the future direction of the business.
• Identify market trends, competitor activity and growth opportunities within the sector.
• Ensure the team delivers a consultative and professional customer experience at every stage.

What We''re Looking For

The ideal candidate will have:

• A proven background in leadership, account management/business development.
• Experience managing and developing teams.
• A strong commercial mindset with a track record of delivering growth.
• The ability to assess team performance and implement improvements where required.
• Experience setting targets, creating accountability and driving delivery.
• Strong stakeholder and relationship-building skills.
• The confidence to engage with customers, understand their businesses and position value-led solutions.
• Experience working closely with senior leaders and influencing business strategy.
• A proactive, determined and results-driven approach.
• The ambition and hunger to drive both personal and team success.

Desirable Experience

• Manufacturing, industrial, logistics or supply chain sector experience.
• Formal training in leadership programmes.
• Experience implementing processes, KPIs and performance frameworks.
• Track record of growing strategic accounts and developing new business opportunities.

In summary, this opportunity would suit an experienced leader who can create a compelling vision, develop a successful team, build lasting customer relationships and deliver ambitious growth plans for a thriving manufacturing business.

What you need to do now


If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.
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