Head Of Client Services

OverviewHead of Client Delivery with a strong background in program management within the insurance space is sought on a remote basis by a InsurTech scale up with a hub in the UK. With a 10-year history of delivering low code SaaS market utilisation solutions this individual will play a key role in owning program delivery across the core insurance business unit.

On a day-to-day basis this Head of Client Delivery will utilise a knowledge of general insurance products, program management and industry best practice to successfully lead a team of 10 responsible for product implementation and configuration.

In return this organisation supports full, long term remote working with flexible working hours and a real commitment to personal development as this Head of Client Delivery will be given a clear progression pathway to c-suite leadership.

UK (fully remote role)

SaaS, Agile, SDLC, Stakeholder management, configuration, FinTech, InsurTech, implementation

Responsibilities

Lead program delivery across the core insurance business unit, leveraging knowledge of general insurance products and industry best practices.

Manage and develop a team of 10 responsible for product implementation and configuration.

Collaborate with stakeholders to ensure successful client delivery, engagement, and satisfaction.

Drive continuous improvement in program management practices within the InsurTech/FinTech context.

Qualifications and Skills

Experience working in a program leadership role within insurance

Strong knowledge of general insurance products, market positioning and industry best practice

Demonstrable experience delivering complex programs working in a client facing role

Excellent stakeholder and customer engagement skills

Team leadership experience

Experience working in the Fintech or Insurtech space would be hugely beneficial

The desire to remain hands on and engaged with the technology behind the product

Compensation and Benefits

£115,000 - £125,000 base

Bonus scheme

Equity options

Remote working

Bi-Annual salary reviews

Pension scheme

Fast track progression opportunity

26 days holiday plus bank holiday

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