Global Operations Centre Controller

3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Company DescriptionWe’re Hiring: Global Operations Centre Controller!Location: London, W1D 3QRPay: £17.85 per hourHours: 42 hours per week: days and nightsFrom day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!Grade: 3.1 Site BasedSee a Different World. Where potential is seen and progress is nurtured.As a

Global Operations Centre Controller

at Securitas, you’ll do more than protect what’s important—you’ll empower people to thrive. Your presence will make others feel safe, welcome, and supported.Whether you’re patrolling key areas, managing gatehouse duties, or being the friendly face clients rely on, as a

Global Operations Centre Controller

you’ll be an essential part of something bigger. Working on behalf of one of the world’s leading aerospace and defence organisations, every shift is a new chance to learn, grow, and make a difference.This isn’t just another job. It’s your opportunity to step into a role as a

Global Operations Centre Controller

where your potential is recognised, your contribution is valued, and your progress is supported every step of the way.ResponsibilitiesJob DescriptionYou’ll play a vital part in keeping people, property, and information safe. That includes:Monitor alarms and CCTV across global offices and events, escalating issues to Security Officers and following SOPs to ensure complianceIdentify and escalate threats and risks to business operations and employee safety, including verifying wellbeing through direct communicationSupport travel risk workflows by triaging and escalating high-risk travel incidentsProvide emergency and critical assistance to employees during incidents such as P0 events, harassment, fire, unauthorised access and moreRespond professionally and compassionately to calls and Slack messages, delivering high-quality customer serviceRedirect non-security queries to appropriate teams when necessaryOperate key security systems including C-Cure 9000, Mission Control, and GenetecCreate accurate and timely reports for incidents and events to support investigationsLog all contact made with the Global Operations Centre (GOC) and report system faults or outagesQualificationsWhat we’re looking for:We’re looking for someone who sees a different world—someone who values teamwork, shows initiative, and wants to grow. Ideally, you’ll have:A valid CCTV licenceFlexibility to work days and nightsThe right to work in the UK, with a 5-year checkable historyLeads by exampleSeeks opportunitiesStrong communication skills in English—both written and spokenWhy Join Securitas?We have a promise to our people, a ‘People Promise’ where opportunity, people and purpose play a vital role in our day to day!Opportunity : We see potential in every person and situation.People : We open our eyes to all that’s good.Purpose : We make your world a safer place.We believe in your future, not just your past. At Securitas, you’ll find a career built on trust, respect, and progress.Additional InformationIt’s great to see you’re considering a career with us here at Securitas UK! You''re one step away from joining our global team of over 375,000 professionals.Why Choose Securitas UK?At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.What You Can ExpectApplying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.Diversity and Inclusion: Be Yourself at SecuritasWe are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:Career Growth: Clear pathways from apprenticeships to leadership programsInclusive Leadership: A culture of respect, transparency, and collaborationFair Pay and Benefits: Competitive, equitable compensation and benefitsOur Commitment to YouWe support our workforce through initiatives such as:Employee Networks – Safe spaces to connect and influence policies for changeRace at Work Charter and Armed Forces Covenant – Supporting equality and inclusionDisability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirementsHealth and Well-being Programs – Mental health support and workplace wellnessNeurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individualsWe celebrate diversity year-round with events like

BSL Week, International Women’s Day, PRIDE, and Black History Month

and so much more!Take the Next StepJoin us and be part of a team that values you. Click ‘I''m Interested'' and start your career with Securitas UK today!Seniority level

Entry levelEmployment type

Full-timeJob function

Accounting/Auditing and FinanceIndustries: Security and InvestigationsReferrals increase your chances of interviewing at Securitas UK by ..... full job details .....