German-Speaking Customer Service Advisor

German-Speaking Customer Service Advisor (Temporary Assignment)Location: White City, London (Office-Based)Contract: Temporary - 3 MonthsHours: Full-time, Monday to Friday, 9:00am - 5:30pm (37.5 hours per week)Salary: 15.00 - 17.00 per hour (Dependent on Experience)We are currently recruiting on behalf of a valued client for a fluent German-speaking Customer Service Advisor to join their customer support team based in White City, London. This is a full-time, office-based position offered on a temporary 3-month contract.This opportunity would suit a proactive and customer-focused individual who is passionate about delivering exceptional service and enjoys working in a fast-paced environment.Key ResponsibilitiesDeliver high-quality customer service to German-speaking customers via telephone, email, and other communication channels.Respond to customer enquiries in a professional, timely, and efficient manner.Process orders, requests, and account updates accurately.Resolve customer concerns and complaints, escalating where appropriate.Maintain accurate records of customer interactions and transactions.Work closely with internal departments to ensure customer needs are met.Support administrative tasks and contribute to the overall success of the customer service team.Build and maintain positive relationships with customers, ensuring a consistently excellent experience.Skills and Experience RequiredFluent German speaker (both written and spoken) - essential.Previous experience in a ..... full job details .....