German Customer Services Coordinator

WSR is recruiting for a German Customer Services Coordinator for our reputable client in UK or Germany.

Salary: £22k 

Location: Office Based - Milton Keynes, UK or Neu-Ulm, Germany

Working Hours: Monday to Friday - 11am - 4pm - flexible with combination of hours but must be able to work in office on a Friday

Role Type: Permanent

German Customer Services Coordinator Role Overview:       

We’re recruiting a German-speaking Customer Services Coordinator to join a busy, fast-paced team supporting UK & Central Europe customers. You’ll play a key role in managing orders, handling enquiries, and ensuring a smooth end-to-end customer experience.

German Customer Services Coordinator Responsibilities:

• Manage customer enquiries via phone and email
• Process sales orders accurately within tight deadlines
• Coordinate with purchasing, logistics, and freight partners
• Prepare export and shipping documentation
• Track and resolve customer queries via CRM (HubSpot)
• Ensure orders are dispatched on time with correct paperwork

German Customer Services Coordinator Experience, Skills & Attributes:

• Previous customer service / order processing experience
• Fluent German (essential)
• Strong attention to detail and accuracy
• Excellent organisation and communication skills
• Ability to manage workload in a fast-paced environment
• CRM experience (HubSpot desirable)

German Customer Services Coordinator Benefits:

• Supportive, team-focused environment
• Varied role with international exposure

Please click ‘APPLY NOW’, or call the WSR Team at (phone number removed) for more info.

We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time.

We will however keep your CV on file and review your suitability against any other vacancies we may have available.