Negotiable
OverviewJob Title: General Manager – TGI Fridays
Location: Various UK Locations
Contract: Full-Time | Guaranteed 48-Hour Contract
General Manager – Director Of The Fridays Experience
Lead the Show. Inspire the Cast. Create the Energy.
You already know who we are. The red and white stripes. The neon glow. The walls packed with nostalgia and the unmistakable buzz of celebration. Since 1965, TGI Fridays has brought people together through bold flavour, legendary drinks, and high-energy hospitality. From the invention of the Long Island Iced Tea to making the humble potato skin a global favourite, we’ve never followed trends — we’ve created them.
This isn’t just a restaurant. It’s a revival. A place where freedom, flair, and joy take centre stage — and we’re searching for our next leading act.
The Role: Your Stage, Your ScriptAs General Manager, you are more than a manager. You are a showrunner, culture driver, and visionary. Every shift is a performance. Every team member is part of your ensemble. Every guest is your audience.
You will lead the entire operation from front of house to kitchen, from day to night. And your mission is simple:
Deliver Unforgettable Experiences, Drive Success, And Lead With Excellence.
Your Mission
Lead the Cast: Inspire, develop, and energise your team through the Fridays values — Pride, Passion, Personality, and Protection
Own the Experience: Oversee every element of the guest journey — from floor energy to kitchen execution
Deliver Standing Ovations: Build guest loyalty and create a culture where every visit feels like a Friday
Drive Business Success: Grow sales, control costs, and identify new revenue opportunities
Champion People Development: Mentor, nurture, and promote a culture of recognition and growth
Run It Like It’s Yours: Take full ownership of your restaurant’s success — because, in spirit, it is
About You
You bring proven leadership experience in a high-paced hospitality environment
You’re passionate about creating magical guest experiences
You combine commercial acumen with hands-on operational expertise
You think strategically, lead confidently, and act with flair
You’re committed to building a high-performance team and inclusive culture
You’re available to work evenings and weekends — when the lights are on and the crowd is roaring
Most of all, you lead with energy, optimism, and a belief that work should be as joyful as it is purposeful
Your Backstage Perks
Guaranteed 48-hour working contract
Annual performance-based incentive programme
Enhanced pension scheme
Optional Private Medical Insurance
Full access to our Aspire Leadership Development Pathway and national apprenticeships
Invitations to exclusive Leadership Conferences
50% discount on food for you and up to five guests
Recognition and reward programmes
Long service awards and team celebration culture
Wagestream – access your earnings in real time
Membership with Hospitality Action for mental health and wellbeing support
Who We AreAt Fridays, we celebrate every stripe — whoever you are and whatever makes you, you.
Diversity and inclusion are not simply ideals — they are the foundation of who we are. Through our “Pridays” forum and inclusive programmes, we support LGBTQ+ rights, gender equity, accessibility, and individuality.
We don’t ask you to fit in. We invite you to belong.
“No one ever made a difference by being like everyone else.” – P.T. Barnum
Ready to Lead the Fridays Experience?If you''re over school-leaving age and ready to join a brand where craft meets celebration, teamwork becomes theatre, and leadership is about heart as much as strategy — this is your cue.
Step into the spotlight. Lead the performance. Shape the future.
Apply now. Your Fridays story starts ..... full job details .....
Negotiable