General Manager

Overview

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General Manager

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TGI Fridays UK .Job Title: General Manager – TGI FridaysLocation: Various UK LocationsContract: Full-Time | Guaranteed 48-Hour ContractThe Role

Lead the Show. Inspire the Cast. Create the Energy. As

General Manager , you are more than a manager. You are a showrunner, culture driver, and visionary. Every shift is a performance. Every team member is part of your ensemble. Every guest is your audience. You will lead the entire operation from front of house to kitchen, from day to night. Your mission is simple:

Deliver Unforgettable Experiences, Drive Success, And Lead With Excellence.Your Mission

Your MissionLead the Cast: Inspire, develop, and energise your team through the Fridays values — Pride, Passion, Personality, and ProtectionOwn the Experience: Oversee every element of the guest journey — from floor energy to kitchen executionDeliver Standing Ovations: Build guest loyalty and create a culture where every visit feels like a FridayDrive Business Success: Grow sales, control costs, and identify new revenue opportunitiesChampion People Development: Mentor, nurture, and promote a culture of recognition and growthRun It Like It’s Yours: Take full ownership of your restaurant’s success — because, in spirit, it isResponsibilities

Lead the Cast: Inspire, develop, and energise your team through the Fridays values — Pride, Passion, Personality, and ProtectionOwn the Experience: Oversee every element of the guest journey — from floor energy to kitchen executionDeliver Standing Ovations: Build guest loyalty and create a culture where every visit feels like a FridayDrive Business Success: Grow sales, control costs, and identify new revenue opportunitiesChampion People Development: Mentor, nurture, and promote a culture of recognition and growthRun It Like It’s Yours: Take full ownership of your restaurant’s success — because, in spirit, it isAbout You

You bring proven leadership experience in a high-paced hospitality environmentYou’re passionate about creating magical guest experiencesYou combine commercial acumen with hands-on operational expertiseYou think strategically, lead confidently, and act with flairYou’re committed to building a high-performance team and inclusive cultureYou’re available to work evenings and weekends — when the lights are on and the crowd is roaringYou lead with energy, optimism, and a belief that work should be as joyful as it is purposefulYour Backstage Perks

Guaranteed 48-hour working contractAnnual performance-based incentive programmeEnhanced pension schemeOptional Private Medical InsuranceFull access to our Aspire Leadership Development Pathway and national apprenticeshipsInvitations to exclusive Leadership Conferences50% discount on food for you and up to five guestsRecognition and reward programmesLong service awards and team celebration cultureWagestream – access your earnings in real timeMembership with Hospitality Action for mental health and wellbeing supportWho We Are

At Fridays, we celebrate

every stripe

— whoever you are and whatever makes you, you. Diversity and inclusion are not simply ideals — they are the foundation of who we are. Through our “Pridays” forum and inclusive programmes, we support LGBTQ+ rights, gender equity, accessibility, and individuality. We don’t ask you to fit in. We invite you to belong. “No one ever made a difference by being like everyone else.” – P.T. BarnumReady to Lead the Fridays Experience? If you’re over school-leaving age and ready to join a brand where craft meets celebration, teamwork becomes theatre, and leadership is about heart as much as strategy — this is your cue. Step into the spotlight. Lead the performance. Shape the future. Apply now. Your Fridays story starts ..... full job details .....