GCandE Sales Office Manager

Graduate Hotels is seeking a GCandE Sales Office Manager to join The Randolph Hotel and its brilliant team of hospitality enthusiasts! The landmark 151-bedroom Randolph Hotel is Oxfords most iconic address THE ROLE The GCandE Sales Office Manager is a pivotal leadership role within the Sales and Events department. The position is responsible for the day-to-day management of the GCandE Sales Office, overseeing a team of Sales Executives, driving revenue across corporate groups, corporate meetings, weddings and events, and ensuring the seamless delivery of all contracted business. This is a hands-on management role that combines commercial owenership, clinet relationship management, team development, and operational coordination. The ideal candidate will be a confident people manager with a strong grounding in hotel sales and events, a working knowledge of Hilton systems, and the drive to lead by exmaple in a fast paced, high-profile property. JOB DUTIES AND RESPONSIBILITIES Manage, develop and support the Sales Executives, setting clear performance expectations and providing regular coaching feedback. Set and manage team rotas, ensuring appropriate coverage and workload distribution across the department. Foster a positive, high performance team culture with a focus on accountability, continuous improvement and commercial delivery. Support the Dirctor of Sales with the development of pricing strategies, package design and promotional activities. To drive and coordinate all ..... full job details .....