Sales Office Assistant

Our prestigious client in Basildon is looking to recruit a permanent Office Sales Assistant.As the Office Sales Assistant you will be responsible for ensuring customer satisfaction is exceeded with every client contact which will be regular via phone, email and contact. Help maintain the warehouse and ensure it''s fully stocked and products are sent in a timely manner to the clients. Following and understanding all the companies policies and procedures and be able to accurately describe product features and benefits.Responsibilities will include:Ensure high levels of customer satisfaction through excellent sales serviceSubmission of pricing/quotes/tenders to customers and to progress the enquiry to point of sale.Regular contact/emails/telephone calls to customers, including some cold calling/telesalesHelp maintain a fully stocked warehouseAscertain customer''s needs and wantsRecommend items that match customer needsManage point-of-sale processesActively involve in the receiving of new shipmentsKeep up to date with product informationAccurately describe product features and benefitsFollow all company''s policies and proceduresRequirements and skillsProven working experience in Office salesMust have the ability to retain technical knowledgeAccount development, liaison with customers, dealing with any issues.Co-ordinating price enquiriesBasic understanding of sales principles and customer service practicesLiaison with sales team to provide efficient service to customers ..... full job details .....