Future Opening: Club Manager

Overview

The

Club Manager

will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.Essential Duties and Responsibilities

Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.Staff Management

Schedule staff and ensure all shifts are covered.Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.Administration and processing of all weekly/bi-weekly employee payroll.Resolve employee issues or concerns.Manage disciplinary/termination activities.Involved in all front desk related activities including:

Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign-up.Take prospective members on tours.Facilitate all member requests, issues and questions.Ensure prompt opening/closing of gym.Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.Ensure safety of employees, members and club property.Determine and communicate equipment repair in a timely manner.Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.Authorize expenditures and refunds. Make daily bank deposits.Prepare all HR related forms and send to Corporate Payroll Team.Track statistics and reports (weekly, monthly, annually).Backup support for any employee who is absent.

Qualifications/Requirements

Must be

fluent

in

both

English and SpanishSuperior customer service skills, preferably in the fitness industry.Gym/Fitness Center Club Manager or Planet Fitness Assistant Manager experience in the last 5 yearsExceptional leadership, diplomacy and listening skills.Basic computer proficiency (Microsoft Suite).Hard working, enthusiastic and energetic!Current CPR Certification required.High school diploma/GED equivalent required.Must be 18 years of age or older.Physical Demands

Continual standing and walking during shift.Continual talking in person or on the phone during shift.45 hour minimum work weekMust be able to occasionally lift up to 50 lbs.Will occasionally encounter toxic chemicals during shift.Benefits and Compensation

Eligible for

Monthly Manager BonusFREE

Black Card membership after 30 days of employmentEligible for 50% Company paid benefits after 90 days of employment

MedicalDentalVisionPaid Personal Time (after 6 months)

Compensation: $45,000.00 - $60,000.00 per yearJoin the Club

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. Planet Fitness is a large, nationwide franchise with locations across the United States and beyond.To find your perfect fit, search for a club opportunity near you.Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.Application Process

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