Fundraising Retention Manager

About The RoleThis is an exciting opportunity to join a newly structured Individual Giving team at a time of real investment and change. As Retention Manager, you ll play a key role in shaping and delivering supporter journeys that are insight-led, commercially focused and designed to maximise long-term engagement. Working across a wide range of campaigns and communications, you ll help create a seamless experience for supporters, ensuring activity is connected across acquisition, welcome, growth and retention. This is a role with genuine influence, where your ideas, planning and campaign delivery will directly contribute to sustainable fundraising growth.Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.We re looking for someone who understands how to build effective supporter communications and can confidently manage campaigns from concept through to delivery and analysis. You ll work closely with internal stakeholders, agency partners and data teams to develop targeted, audience-focused campaigns that balance creativity with performance. With multiple projects running at once, you ll need to be highly organised, comfortable managing competing priorities and confident using insight, reporting and audience segmentation to shape decisions and optimise results.The successful candidate will bring strong experience from a fundraising, CRM or customer marketing environment, ..... full job details .....