Fundraising Senior Retention Manager

About The RoleThis is a key senior role within Acquisition and Development, leading the strategy for one of the largest and most valuable areas of fundraising income. As Senior Retention Manager, you''ll take ownership of how supporters are engaged beyond their first year, creating joined-up communication journeys that strengthen loyalty, improve supporter experience and maximise long-term value. Working closely with Acquisition, Welcome, Growth and Planning teams, you''ll help shape a more connected and commercially focused approach to supporter engagement across the full fundraising journey.Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.We''re looking for someone who combines strategic thinking with strong operational delivery. You''ll understand how to build and optimise large-scale retention programmes using audience insight, data, creative and testing to improve performance. This is a highly collaborative leadership role where you''ll influence senior stakeholders, lead and develop a growing team, and help drive new ways of working across Fundraising.What we are looking for: - Proven experience leading retention, CRM or mass fundraising strategies at scale - A confident and collaborative leader who can develop high-performing teams and influence senior stakeholders - Strong commercial awareness, with the ability to use insight, data and audience understanding to ..... full job details .....