Front of House / Concierge / Customer Service Receptionist

Front of House / Concierge / Customer Services / Receptionist Location: Newcastle City Centre Salary: £13.45 per hour Hours: 24 hours per week (3 x 8-hour shifts) Working Pattern: Monday to Friday (rota basis) Contract: Temporary initially with the potential to become permanentAbout the RoleWe are recruiting for a professional, friendly and customer-focused Front of House / Concierge Receptionist to join a prestigious city-centre location in Newcastle.This is an excellent opportunity for an experienced customer-facing professional who enjoys creating a welcoming environment and delivering exceptional service to visitors, guests, tenants and clients. The successful candidate will be the first point of contact for the building and will play a key role in ensuring a positive experience for everyone entering the premises.The role is initially temporary but offers the opportunity to secure a permanent position for the right person.Key ResponsibilitiesProviding a professional and welcoming reception service to visitors, tenants and guests.Acting as the first point of contact both in person, by telephone and via email.Managing visitor sign-in procedures and maintaining security protocols.Handling enquiries efficiently and directing visitors to the appropriate person or department.Supporting the smooth day-to-day operation of the building.Assisting with the organisation and coordination of events held within the building.Ensuring reception and communal areas remain clean, tidy, ..... full job details .....