Front of House Administrator

Honeycomb is delighted to be working with a large public sector organisation to recruit a temporary Front of House Administrator. Based in Carrickfergus, this is an excellent opportunity to join a well-established organisation on an initial 3-month temporary contract.The CompanyThis is an exciting opportunity to join a well-established public sector organisation, offering full-time hours and the chance to gain valuable experience within a professional customer-focused environment.The RoleAs a Front of House Administrator, you will act as the first point of contact for visitors and customers, providing a friendly and professional service. You will handle enquiries, manage reception and work across a number of departments, while supporting customer payments, cash handling and the accurate maintenance of financial records.Key ResponsibilitiesRespond to customer enquiries in person and by telephone, providing advice and directing queries to the appropriate department.Manage the day-to-day operation of the reception area, including visitor sign-in, passes and general reception duties.Process customer payments accurately across face-to-face, telephone and online channels.Handle, record and reconcile cash, cheques and other income in line with financial procedures.Maintain accurate customer, financial and administrative records using computerised systems.Process incoming and outgoing post, deliveries and courier items securely and efficiently.The PersonThe successful candidate will ..... full job details .....