French speaking Customer Support

FRENCH SELECTION (FS) French speaking Customer Support Location: Lincoln Hybrid work 4 days a week in the office after training period Salary: up to 28,000 per annum pro rata - Fixed Term Contract Maternity Cover Ref: 5511F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5511F The Company: A growing company that supplies and supports professional services and equipment. They pride themselves on delivering excellent customer service, reliable solutions, and building strong relationships with our clients. Main duties: You will deliver excellent customer service to the French market, ensuring clients receive timely support while contributing to smooth internal coordination and overall customer satisfaction. The Role: - Provide high-quality customer service to French-speaking customers via phone and email. - Process enquiries, quotations, and orders accurately and efficiently - Maintain and update customer information within the CRM system. - Support Regional Account Managers with administrative and customer-related tasks. - Proactively follow up on quotes, deliveries, and customer queries - Coordinate with internal teams and external partners to ensure smooth order fulfilment and issue resolution. The Candidate: - Fluent in French with a high professional standard of English - A collaborative team player with a positive, can-do attitude - Approachable and customer-focused - Confident in building ..... full job details .....