French speaking Customer Support

FRENCH SELECTION (FS)

French speaking Customer Support
Location: Lincoln
Hybrid work 4 days a week in the office after training period
Salary: up to -28,000 per annum pro rata - Fixed Term Contract Maternity Cover
Ref: 5511F

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5511F

The Company:
A growing company that supplies and supports professional services and equipment. They pride themselves on delivering excellent customer service, reliable solutions, and building strong relationships with our clients.

Main duties:
You will deliver excellent customer service to the French market, ensuring clients receive timely support while contributing to smooth internal coordination and overall customer satisfaction.

The Role:
- Provide high-quality customer service to French-speaking customers via phone and email.
- Process enquiries, quotations, and orders accurately and efficiently
- Maintain and update customer information within the CRM system.
- Support Regional Account Managers with administrative and customer-related tasks.
- Proactively follow up on quotes, deliveries, and customer queries
- Coordinate with internal teams and external partners to ensure smooth order fulfilment and issue resolution.

The Candidate:
- Fluent in French with a high professional standard of English
- A collaborative team player with a positive, can-do attitude
- Approachable and customer-focused
- Confident in building relationships and identifying commercial opportunities
- Highly organised multitasker who can work under pressure and meet deadlines.
- IT literate, with strong skills in Microsoft Office and CRM systems

Salary: up to -28,000 per annum pro rata - Fixed Term Contract Maternity Cover

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese