Freight Key Account Co-ordinator

We are actively looking to engage Key Account professionals, with a passion for freight forwarding, for an exciting new role in the shipping, freight and transport industry.-This is for a new role as a Freight Key Account Co-ordinator-in Nottinghamshire!-

Client Details
My client is a SME freight forwarding business, with huge ambitions for growth,-in the freight & shipping industry. You will be joining a fast-pace environment assisting in-finding logistics solutions for some of the world''s largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & solution driven.-

Job Description
As a Freight Key Account Co-ordinator-you will report in to the Freight Key Account Director-on a daily basis. You will be responsible for the following areas for responsibility across the Nottinghamshire-office:

• To provide service updates on international multi-modal freight shipments via air, sea and road freight.-
• Provide key account customers with daily updates around their shipments - including OTIF delivery and KPI''s for their SLA.-
• Process KPI reports for shipments, discrepancies and amendments.
• Investigate and resolve any missed shipments in line with key account expectations and the company SLA.-
• Monitor, update and produce key account files and spreadsheets via Microsoft Office applications
• Monitor and analyse all billing and invoicing for the key account customer.

-The Ideal Candidate

The successful candidate will have an expansive mixed background in either the key account world or the freight forwarding & logistics industry. The ideal Freight Key Account Co-ordinator- will have the following skills and experience:

• 2+ year''s experience in key account management, freight forwarding, or logistics
• OR-a-graduate with a desire to join the logistics & freight industry - which would-also be strongly considered.
• Ability to build long-lasting customer centric relationships.
• Excellent customer service experience.
• Proactive with a high attention to detail - who is a natural problem-solver!
• Commutable to Nottinghamshire.

What''s-On Offer?

• -28,00038,000
• 32 days annual leave
• Company bonus / profit share
• Comprehensive company benefits account.
• World-class training & development and large opportunities to progress.-