Freight Forwarding - Account Manager

Freight Forwarding - Account Manager

Location: Manchester, UK

Job Type: Permanent / Full-Time

This is an operations-focused role that combines customer management with end-to-end control of the transport cycle across air, ocean and road.

A fantastic opportunity for someone with a solid background in freight forwarding who thrives in a collaborative, team-oriented environment and is keen to contribute to operational excellence.

Key Responsibilities

• Manage the full cradle-to-grave shipment cycle for imports, exports, and cross-trade.
• Handle quotations, bookings, pre-alerts, customs clearance, delivery, billing, and costing.
• Build and maintain strong relationships with clients, including regular visits and check-in calls.
• Ensure all company SOPs and compliance standards are adhered to.
• Collaborate with suppliers, carriers, and overseas agents to secure competitive rates and efficient solutions.
• Monitor customer activity, identify new opportunities, and take remedial action where required.
• Accurately cost and invoice files, maintaining KPI service standards.
• Provide proactive updates to clients on shipment status.

What''s on Offer?

• Opportunity to join a growing, forward-thinking business.
• Positive and supportive working culture.
• Scope for personal development and progression within the company.
• Competitive salary package (dependent on experience).

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.