Fire and Security engineer

JLA - Safety Systems Maintenance Engineer

JLA is a mission-critical infrastructure solutions business offering services including Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.The company provides an end-to-end, on-premise machine supply and breakdown service under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales and Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.When you join the JLA family, you''ll gain access to an extensive benefits package.We care about our people and take your well-being seriously, offering supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, and a team of Mental Health First Aiders are available to support you through life''s challenges. We also offer up to 8 counseling sessions, available in-person or remote, providing flexibility to meet your personal needs.Our onsite gym at head office, along with various gym membership discounts, helps you reach your fitness goals.Financial support includes life assurance, company sick pay, a pension scheme, free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive staff discounts.We promote a healthy work-life balance with 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.We value and invest in our employees'' success through recognition schemes, career development support, and training. Through our Refer a Friend scheme, you can earn up to £1,000 in bonuses!Role overview

Safety systems maintenance engineer, including reactive calls.Key tasks

Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have reported faulty systems (when a senior engineer is already on the job).Part of the Out-Of-Hours (OOH) call-out rota.Carry enhanced van stock to achieve a high first-fix rate.Manage van stock similarly to level 1 and 2 responsibilities.Service Delivery

Understand and demonstrate service delivery excellence, ensuring the basics are done right every time and contributing to a team where service quality is central to performance.Managing Risk

Be aware of operational and regulatory risks that may impact your work. Report any risks to your line manager that could affect the business.Managing Health and Safety

Conduct risk assessments and prepare method statements, compiling reports in accordance with HandS requirements. Liaise with the Head of Compliance to ensure role-related compliance aligns with the framework.Criteria

Essential : Attributes required for considerationDesirable : Attributes that can be trained or developedKnowledge and Skills : What you know and what you can ..... full job details .....