Finacle Application Support Executive

We are Hiring for an Application Support Executive role for an International Bank based in Harrow.JOB ROLEProvide user support for Finacle e-banking systems, including troubleshooting and resolving issues. Collaborate with cross-functional teams to ensure seamless usage of Finacle systems with other applications. Develop and maintain documentation of Finacle system configurations and procedures. Day-to-day dealing with users such as back-office, front-office, Treasury, Finance, Operations, Branch Operations, basic infrastructure support is a key role to be played. Handle projects and generate reports with respect to the systems being handled.JOB RESPONSIBILITY Support for Finacle Core, Treasury, Nostro Reconciliation, SWIFT, AMLOCK, Pelican applications/operations. User Access Management and administration of applications as per Department requirement. Handle Finacle customization/enhancement projects. UAT testing and implementation of new modules/applications. Analysis and escalations of critical issues Guide and train users for day-to-day jobs. Support for general administration of the department. Support to the infra management team within Systems department. Generate reports/MIS as per organizational requirement using suitable tools using SQL developer/oracle suit by running/creating DB Queries Resolve tickets assigned in RMS (Request Management System) within TAT, as per department requirement. Support for internal/external audit requirements. Provide branch support for ..... full job details .....