Field Service Engineer

Field Service Engineer – (Field-Based)
Salary: £35,000 – £40,000 per annum DOE
Hours: 37.5 hours per week, Monday to Friday

An established and growing  engineering company is seeking a skilled Field Service Engineer to support  across the region. This is a field-based role involving travel directly from home to customer sites.

The Role of a Field Service Engineer:

You will be responsible for servicing, repairing, and responding to breakdowns on precision machinery at customer premises. The position is hands-on and customer-facing, requiring both technical expertise and strong problem-solving skills.

Key Responsibilities of a Field Service Engineer:

• Carry out routine servicing, maintenance, and repairs on precision machinery at customer sites
• Diagnose and resolve mechanical and electrical faults efficiently
• Respond to breakdown call-outs and minimise customer downtime
• Provide excellent on-site customer support and maintain strong working relationships
• Complete service reports and documentation accurately and in a timely manner
• Ensure all work is carried out in line with health & safety standards
• Manage and maintain company-issued tools, vehicle, and equipment

Candidate Requirements of a Field Service Engineer:

• Proven experience in a field service, maintenance, or mechanical engineering role
• Strong fault-finding skills across mechanical systems (electrical knowledge advantageous)
• Working with industrial machinery 
• Full UK driving licence
• Ability to work independently and manage time effectively
• Good communication and customer service skills
• Flexibility to travel and occasionally stay overnight when required

Desirable Skills & Experience:

• Experience working with cutting machinery such as bandsaws or circular saws
• Basic electrical fault-finding and repair knowledge
• Relevant engineering qualifications (e.g. NVQ, City & Guilds, or equivalent)
• Previous experience in a customer-facing field-based role

Working Conditions & Package:

• Field-based role with travel typically within a two-hour radius of home
• Travel time included within working hours
• Monday to Friday working pattern with flexible start/finish times
• Occasional overnight stays (expenses fully covered)
• Company van (with personal use), mobile phone, and standard equipment provided

This role would suit a practical, self-motivated engineer who enjoys working independently and delivering high-quality service to customers.

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