Field Service Engineer - Military Training Systems

Our client, a leading organisation within the defence and security sector, is seeking a Field Service Engineer - Military Training Systems to support the delivery and operation of military simulation equipment. Based in Bovington with UK-wide travel, the permanent role will involve providing technical support and training to UK land forces in simulated and live training environments.Key Responsibilities:Deliver safe and effective training on military simulation systems, including driver and crew simulators, indirect fires simulators and joint fires synthetic training systemsAct as the main point of contact for instructors and trainees at customer locationsProvide 1st-line and 2nd-line IT support, including fault diagnosis, equipment care and maintenanceWork with technical and support teams to resolve faults and maintain system availabilitySupport system upgrades, testing, installation, site acceptance and the setup of new training locationsConduct site visits and recommend the resources required for successful training deliveryProduce post-exercise reports, capture accurate data and monitor system performance through relevant KPIsSupport the induction and mentoring of new Field Service Representatives and contribute to wider simulation activitiesJob Requirements:Experience in IT support, field service engineering or technical customer supportPractical knowledge of 1st-line and 2nd-line troubleshooting and fault resolutionUnderstanding of military training systems, simulation ..... full job details .....