Field Service Engineer

Field Service Engineer – CNC Machinery | UK-Wide Travel

Our client, a leading provider of advanced steel processing solutions, is seeking a skilled Field Service Engineer to join their UK Service team. This is a hands-on role for someone who thrives in a customer-facing environment and enjoys solving complex technical challenges on-site.

The Role: As Field Service Engineer, you’ll be responsible for the installation, maintenance, and repair of high-performance CNC machinery across the UK. You’ll deliver exceptional service to commercial clients, ensuring equipment runs smoothly and efficiently while identifying opportunities for improvement and optimisation.

Key Responsibilities:

• Carry out field installations, preventative maintenance, health checks, and repairs on CNC steel processing equipment
• Liaise with clients ahead of site visits and provide clear updates on completed and outstanding work
• Diagnose faults and implement timely solutions to minimise downtime
• Identify opportunities for spare parts, service contracts, and minor repairs, supporting commercial proposals
• Input accurate data into the service management system and ensure client sign-off
• Report health & safety concerns and maintain compliance with company policies
• Deliver operator training and technical support where required
• Collaborate with colleagues to improve team performance and service efficiency
• Attend service meetings and contribute to continuous improvement initiatives

What We’re Looking For:

• Proven experience in field service engineering, ideally with CNC or industrial machinery
• Strong diagnostic and problem-solving skills
• Excellent communication and customer service abilities
• A proactive mindset with a focus on safety, accuracy, and efficiency
• Willingness to travel across the UK with occasional overnight stays