Field Service Engineer

• Exciting opportunity to work for a company that has seen significant growth in recent years
• Realistic career development opportunities
• Chance to work with cutting-edge medical refrigeration equipment and systems

About the Company:

Our client is a leading provider of medical refrigeration solutions across the UK. With an expanding customer base and a strong focus on innovation, they have seen significant growth in recent years.

About the Role:

The Field Service Engineer will be responsible for providing maintenance, repair, and installation services on medical refrigeration equipment across the Midlands region, with occasional travel nationwide. The ideal candidate will have experience working with liquid nitrogen and will be able to work independently as well as part of a team.

Responsibilities:

• Providing routine and emergency maintenance on medical refrigeration equipment
• Installing new equipment and commissioning it for use
• Providing technical support to customers over the phone or in person
• Conducting site surveys and preparing reports
• Maintaining accurate service records and providing reports to management
• Identifying opportunities to improve service delivery and customer satisfaction

Requirements:

• Experience working within laboratory environments
• Previous experience in a field service role
• Knowledge of medical refrigeration equipment and systems
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Full driving license

Benefits:

• 40-50K per annum basic salary
• 6K Yearly car allowance
• Company bonus scheme
• Realistic career development opportunities
• Training and development programmes
• Contributory pension scheme
• 23 days holiday per annum + Bank