Fees Collection Officer

FEES COLLECTION OFFICERWe are recruiting on behalf of a leading independent school trust in London for a Fees Collection Officer. This role is responsible for managing the collection of school fees, maintaining accurate financial records, and liaising with external individuals. You will support the finance team in ensuring timely payments and effective credit control, contributing to the smooth financial operation of the organisation.FEES COLLECTION OFFICER ROLE:Identifying overdue accounts by producing aged debt lists and monitoring arrearsInitiating standard reminders and drafting non-standard correspondence for arrears, disputes, and queriesProcessing debit and credit card payments for severely overdue accountsNegotiating with late payers via phone, email, and letter while maintaining accurate records in SIMSManaging fee-related enquiries from parents, prospective parents, and general customersLiaising with school admin staff, Heads, DFOs, and senior leaders regarding arrears and potential exclusionsAssisting with termly e-billing, preparing reports, maintaining arrears lists, and coordinating debtor meetingsCollaborating with internal departments using SharePoint and adhering to all data protection requirementsFEES COLLECTION OFFICER ESSENTIALS:Requiring a minimum of 12 months'' accounts experience, with credit control preferredBeing fully in the office during the three-month probation period before moving to a hybrid model of three days in the office in central ..... full job details .....