Full time Permanent

Facilities Management Supervisor

Pertemps Enfield

Mayfair, W1K 2QL

£38000 - £40000 per annum

Posted: 10 July 2026 (2 weeks ago)

Closing date: 09 August 2026

Ref: 60379207

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About the Role

The Facilities Management Supervisor role, based in Mayfair, involves overseeing facilities services for a portfolio of 57 retail stores. This full-time, permanent position offers a salary between £38,000 and £40,000 per annum, with working hours from Monday to Friday, 9:00am to 5:30pm, including one remote working day. The postholder will act as the primary contact for facilities queries, coordinating both reactive and planned maintenance across all branches. Strong organisational skills, excellent communication, and confidence managing contractors are essential. The role requires liaising with contractors, scheduling maintenance activities, and ensuring service delivery standards are consistently met across the store network.

Facilities Management Supervisor
Location: Central London (W1)
Salary: £38,000 - £40,000 per annum
Hours: Monday to Friday, 9:00am - 5:30pm (1 day working from home)
Job Type: Permanent, Full Time
About the Role
We are seeking an experienced and customer-focused Facilities Management Supervisor to oversee the coordination and delivery of facilities services across a portfolio of 57 retail stores. This is a fast-paced role requiring strong organisational skills, excellent communication abilities, and the confidence to manage contractors, schedules, and ongoing maintenance activities.
Key Responsibilities

Act as the main point of contact for facilities-related queries from 57 store locations.
Coordinate and schedule reactive and planned maintenance works across all branches.
Liaise with contractors to arrange works, obtain quotations, and negotiate costings.
Monitor the progress of maintenance activities, ensuring works are completed on time and to the required standard.
Prioritise and manage multiple requests efficiently within agreed service levels.
Maintain accurate records of jobs, quotations, contractor activity, and completed works.
Deliver excellent customer service to internal stakeholders and external suppliers.
Support the management of facilities budgets by reviewing quotations and ensuring value for money.
Assist with contractor performance management and compliance requirements.
Resolve facilities issues promptly and professionally, escalating where necessary.

Skills & Experience

Previous experience within Facilities Management, ideally in a supervisory or coordination role.
Experience using CAFM (Computer Aided Facilities Management) systems is highly desirable.
Strong experience scheduling maintenance or facilities works across multiple sites.
Excellent customer service and stakeholder management skills.
Confident managing contractors, quotations, and supplier relationships.
Highly organised with the ability to manage multiple priorities in a fast-paced environment.
Strong administrative and communication skills.
Proficient in Microsoft Office applications.

What's on Offer

Competitive salary of £38,000 - £40,000.
Hybrid working model (1 day working from home).
Monday to Friday working hours – no weekends.
Opportunity to join a growing Facilities Management team supporting a nationwide retail operation.
Long-term career development and progression opportunities.

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