Facilities Associate

Company Profile


CBRE Global Workplace Solutions (GWS) is a leading facilities management provider, delivering integrated workplace solutions that support clients across a wide range of sectors.

Job Title: Facilities Workplace Assistant

Role Summary:

• To assist in delivering mailroom services and facilities duties to The AA.
• Sorting all externally delivered mail including Royal Mail and courier deliveries
• Delivering and collecting mail to and from departments on site
• Scanning mail and sending to departments
• Keeping records of all incoming and outgoing mail for audit purposes
• Operating post room equipment including scales and franking machines, and reporting faults as necessary
• Managing contractors and subcontractors
• Ordering and distributing stationery to site as required
• Collecting and safely storing confidential waste on site
• Completing reactive porter duties on site
• Assisting the Management Team with ad hoc requests
• Ensuring the provision of a safe and healthy working environment and compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements
• Building good relationships with key stakeholders and clients for The AA
• Assisting with Front of House operations and any cover requirements
• Utilising CBRE systems for logging jobs via the CAFM system and ensuring Health & Safety compliance

• Experience within a facilities, workplace, mailroom, porter, customer service or similar support environment
• Ability to manage mailroom processes accurately and maintain audit records
• Strong organisational and communication skills
• Ability to build effective relationships with stakeholders and clients
• Awareness of Health & Safety requirements within a workplace environment
• Ability to work independently and support wider facilities operations